SusuGhana Ltd ("us", "we", or "our") operates the SusuGhana website and mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Full name
• Email address
• Phone number
• Government-issued identification (for KYC verification)
• Mobile money wallet details
• Date of birth
• Home address

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. Use of Data

SusuGhana Ltd uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To process KYC verification and comply with regulatory requirements
• To process contributions and payouts

3. Data Sharing & Disclosure

SusuGhana Ltd may share your personal data in the following situations:

• With payment processors to process contributions and payouts
• With KYC verification service providers
• To comply with legal obligations
• To protect and defend our rights or property
• With your consent or at your direction

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing of your personal data
• Request transfer of your personal data
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

6. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

SusuGhana Ltd
123 Independence Avenue
Accra, Ghana
Email: support@susughana.com
Phone: +233 206 746 637